Network Backup FAQ
1 Giga Vault Storage reports an error "MAPI_E_NOT_FOUND" when trying to configure mailbox level backup in 2007 Exchange server machines.
2 I have given a daily backup schedule to run at 5.00 PM. But at times, Giga Vault Storage seems to be running this backup schedule at other times as well. Why?
3 How does Giga Vault Storage do Open File Backups?
4 What type of encryption does Giga Vault Storage use to secure the data being backed up? How secure is my data?
5 What happens if I forget my backup encryption password?
6 Why does Giga Vault Storage restart automatically even after I shut it down?
7 How does Giga Vault Storage do incremental backups?
8 When I click on Giga Vault Storage Web Console, I am redirected to a search/directory page. Why does this happen and how do I get around it?
9 If I shut down and restart Giga Vault Storage after a period of time, will Giga Vault Storage automatically detect modified files and newly created files and back them up?
10 I need to backup a large amount of data over the internet and its taking too much time. Is there a better way?
11 I had backed up my data from my laptop to a server. But now I don't have my laptop (original machine) anymore. How do I restore my old data to my new machine?
12 Sometimes when I try deleting an existing backup schedule, it takes a lot of time. Why is this?
13 If the backup server is not available at the scheduled backup time, how do I ensure that Giga Vault Storage in my laptop runs the backup as soon as the backup server comes on?
14 What are 'additional full backups' and why do I need them?
15 How well does Giga Vault Storage work on the Firefox browser?
16 How do I delete files & folders that I've backed up but no longer need.
17 I already have Apache & PHP running on my system! Do I let Giga Vault Storage install them anyway? Does it interfere with the Apache and PHP I already have?
18 I tried the Internet Explorer Settings preconfigured backup. While I expected it to just backup my bookmarks, it seems to be backing up a whole lot more?
19 I have an external hard disk. Can I use this with Giga Vault Storage?
20 Can Giga Vault Storage work in any Linux distribution?
21 I know Giga Vault Storage works across Windows, Linux, Mac, FreeBSD operating Systems. Does that mean the backups and restore can also be done across different operating systems?
22 When I try to login to the Giga Vault Storage Web Console, I receive the following error message "The requested address is not valid in its context"?
23 The menu bar is missing from the Giga Vault Storage Web Console?
24 I am getting "Unable to send backup details to server . An operation was attempted on something that is not a socket."
25 Giga Vault Storage doesn't seem to run properly after upgrading Windows to Vista.
26 Error while dumping the Exchange Mail Boxes. Unable to create the PST file [or] "No new/modified files for backup"
27 Dump location does not have enough space to export the PST file
28 Error while creating the dump location
29 Users Mailbox/folder are not listed in the "Create Exchange Mailbox Backup" page.
 

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